upon delivery of your order•

before signing the delivery receipt, take a moment to check if your package shows any signs of damage or tampering. if you notice anything unusual—like missing items or a broken seal—please refuse the delivery, request a damage report from the courier, and return the package without signing any documents. as soon as this step is completed, a replacement will be sent your way. please note that we cannot be held responsible for any issues with accepted deliveries that show signs of damage or are missing items. if this happens, kindly reach out to us at [email protected] with your order number.

customer support•

to report any problems or feedbacks, please do not hesitate to contact us from [email protected] or simply fill in the contact form and we will get back to you as soon as possible.